No, do not ask your clients questions here. Rather than using messages, consider these two options:
- Most questions that you have for your client actually are decisions that they need to make, and decisions go on the selection sheet. CoConstruct uses a broad definition of the term “selection.” For example, you may want to know if a wall between the kitchen and great room should be a half or full wall. Simply make this a selection item. It may not be cost-impacting or change order-worthy, but it will keep all your decisions, selections, option upgrades, etc… all in one place. Plus, by creating a selection item for this, if there is any future dialog, you and your clients can easily add comments to that selection item.
- For questions that are not selection items, you might want to add a comment to another relevant item. Examples would be a comment that clarifies a client’s question on the question list or asking for more detail on a warranty request.
As a LAST RESORT, you can add a message on the messages page. Remember that you will keep information more organized if you can keep related thoughts together elsewhere and messages to a minimum.