What does each warranty status mean?

updated

January 16, 2020

Open

These are items that you, as the contractor, have agreed to address.

Awaiting Review

These items were requested by your client and stay in this category until you either accept them or deem them not to be covered by warranty. Accepting an item moves it to the "open" list.

Completed

When you complete an open item, it comes here and is ready for the final verification.

Verified

Once the completed warranty requests have been verified by the client or a builder, they will move to the "verfied" status.

Not Warranty

These are the items that you have said are not covered by warranty. To complete your paper trail, we suggest that you add a comment to explain why the item was not covered by warranty.

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