What settings do I need to have in place to access the mobile app from my phone?

To ensure you have the proper settings in place to access the mobile app from your iPhone:

1. Go to Settings > Safari.
2. Ensure that "Block All Cookies" is off.

To ensure you have the proper settings in place to access the mobile app from your Android device:

1. Launch Chrome.
2. Click the three dots at the top right corner > go to Settings > Site Settings > Cookies.
3. Ensure that "Allow sites to save and read cookie data" is on.